Notice history

train.io web app services are being migrated

Completed
September 18, 2023 at 12:45 AM
Completed
September 18, 2023 at 12:45 AM
Maintenance has completed successfully.
In progress
September 16, 2023 at 11:00 PM
In progress
September 16, 2023 at 11:00 PM
We are making changes to the train.io web app, which means the web app in its' current form will be discontinued and will no longer be available.

The good news is that the web app will be migrated to the new train.io experience, which contains more features, improved loading times and a better user experience.

In order to migrate to the new service, the old one will have to be closed. This makes the current version of the web app now titled "train.io classic".

If you have the web app currently installed as a web app on iOS, you will be affected by this change. From 7th September 2023, you'll see a message in your app saying that the app will soon be closed, and you'll be moved over to the new train.io experience.

If you have the app from Google Play, you will not be affected. There will be an update to the train.io app for Android within the next few months.

More information on the closure of the current web app is available at this link: https://www.ryansappbox.com/trainio/webapp-closing

We're preparing for the new train.io experience

Completed
September 18, 2023 at 12:40 AM
Completed
September 18, 2023 at 12:40 AM
The new train.io experience on the web is now ready and has launched! Go and check it out at www.ryansappbox.com/trainio/web.
Planned
September 16, 2023 at 6:00 PM
Planned
September 16, 2023 at 6:00 PM
The Appbox website is preparing for the launch of the new train.io experience, which means the website and the mobile app are now inaccessible until the migration of train.io services has been completed.

We expect this to finish by 5pm on 17/09/2023, which coincides with the train.io launch.

Resolved
September 02, 2023 at 1:28 AM
Resolved
September 02, 2023 at 1:28 AM
This incident has been resolved.
Monitoring
September 02, 2023 at 1:10 AM
Monitoring
September 02, 2023 at 1:10 AM
We implemented a fix and are currently monitoring the result.
Investigating
September 02, 2023 at 12:52 AM
Investigating
September 02, 2023 at 12:52 AM
I am currently investigating an issue where the ryansappbox.com website is experiencing an issue where you may receive an Error 502 - Bad Gateway error message whilst trying to access the website.

This is also affecting the train.io web app.

No notices reported this month

Resolved
July 25, 2023 at 9:25 PM
Resolved
July 25, 2023 at 9:25 PM
This incident has been resolved.
Monitoring
July 25, 2023 at 9:21 PM
Monitoring
July 25, 2023 at 9:21 PM
Our service provider has implemented a fix and are currently monitoring the result.

The train.io web app for iOS devices may be intermittently available/unavailable whilst these fixes are being applied, so please bear with us!
Identified
July 25, 2023 at 9:19 PM
Identified
July 25, 2023 at 9:19 PM
We have identified the issue with the train.io web app on iOS devices. The issue is related to an expired SSL certificate with our service provider.

We've been notified that this is an issue on their end, and they are applying a fix as we speak, and will have an update within the next hour.
Investigating
July 25, 2023 at 9:16 PM
Investigating
July 25, 2023 at 9:16 PM
We are aware of the current issues with iOS devices accessing the train.io web application.
We are currently investigating this incident.
This issue does not affect the Android version of train.io, or the beta version of train.io 2.0 on iOS.

Ryan O'Donnell's Appbox - Notice history